1. GENERAL TERMS OF USE
Access and use of this Website (hereinafter farmashop.gr), the services and products available through it (hereinafter "Services") are subject to the following terms and conditions (hereinafter "Terms of Use"). For the use of the provided services, the agreement in all the terms of use of farmashop.gr is required, as they are valid each time. For this reason, it is recommended that users check this page from time to time to be informed of any changes to the terms of use. The use of farmashop.gr by the user after being informed about the applicable terms of use, implies their acceptance. In case of disagreement with the terms of use, please do not use farmashop.gr.
Access to farmashop.gr is allowed throughout its operation, but the Company reserves the right to withdraw or terminate the provision of services, without prior notice at any time. The Company does not bear any responsibility in case there is inability to access all or part of the services for any reason.
The Company makes every effort to ensure that the content of farmashop.gr will include complete, accurate, clear, valid, informative, up-to-date, true and non-misleading information. In any case, however, there is no liability, commitment or guarantee of the Company related to security and content. The users of farmashop.gr accept the possibility of inability of the Company to control all of its content and services. In addition, the Company does not provide a guarantee that the use of information, data or materials contained in the content of farmashop.gr by users will not infringe the rights of third parties.
The use of farmashop.gr by each user is at his own risk and its content does not constitute and can in no way be construed as providing advice, direct or indirect encouragement to users to take any action or action. The evaluation of the content is the responsibility of each user who assumes responsibility for the use of any part of it.
It is pointed out to the users that in farmashop.gr there are "links" (hyperlinks or banners) to other websites, which are not managed by the Company and do not exercise any control over them, the services provided by them and the personal protection policy data kept by them. The use of the above links is subject exclusively to their own terms of use, of which users must be informed. Farmashop.gr bears absolutely no responsibility for any losses or damages that may occur to users from their use. The connection to the above links is made at the individual responsibility of the user.
Users of farmashop.gr who are minors are not allowed to access the services of farmashop.gr which may be considered unsuitable for minors and which can not be controlled by farmashop.gr. However, if minor users voluntarily visit pages with inappropriate / offensive / immoral material and which cannot be constantly monitored, the Company does not bear any responsibility.
Users are solely responsible for the possession and maintenance of telephone connections, computers and general equipment which is necessary for the use of the services of farmashop.gr
2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS - TRADEMARKS
Intellectual property is acquired without any formality and without the need for a clause prohibiting its insults. Farmashop.gr and its content (which includes all trademarks, insignia, patents, brand names, texts, images, graphics, drawings, photographs, programs, information material of any kind, data, software) is intellectual and industrial property of the Company and is subject to protection of the relevant provisions of Greek, Community and international law.
It is pointed out that according to Law 2121/1993 (as amended and in force today), the Bern International Convention (ratified by Law 100/1975) and the relevant provisions on the protection of intellectual property on the Internet, it is expressly prohibited any form of copying, modification, interference, transfer, distribution, resale, lease, republishing, reproduction, retransmission in electronic or mechanical form, storage, printing, production of work, download by anyone or misleading the public about the actual entity of the content.
The content of farmashop.gr does not constitute and in no case should be construed as a grant of express or implied license or right of use of any Trademark appearing in it without the written permission of the Company or third parties who may hold the Trademarks appearing in it. The trademarks, logos, insignia that appear on farmashop.gr and the depictions of persons or places or things that are part of its content, are the property of the Company or third parties. Their use is strictly prohibited without obtaining prior written permission from the Company, unless otherwise provided in the applicable terms of use.
Products, services, brand name, trademarks or insignia of third parties that appear on farmashop.gr, are the intellectual and industrial property of third parties, who also bear the relevant responsibility.
The information submitted to the Company through farmashop.gr, is considered as non-confidential information and is not an asset of the user in question. The Company's property constitutes, if such a thing is possible, everything that is transferred or retransmitted or sent through farmashop.gr. The Company may collect limited information about its commercial activities.
3. RESPONSIBILITY OF THE COMPANY
Given the international nature of the internet and its volume, any direct, consequential, incidental, indirect or consequential damages arising from the access of each user to farmashop.gr or its use, including the case of negligent subscription, do not give rise to liability of the Company. or its executives, or its managers or its employees or associates or any of its representatives. Users are encouraged to use anti-virus software and other malware.
The Company is not responsible for damages and expenses that arise in connection with the use of farmashop.gr or the impossibility of using it, by any person, or in relation to inability to execute, error, omission, interruption, defect, delay of operation or transmission or system line drop. In the event of damage, harm, or infection by an electronic virus to a computer or other electronic medium used by a user to access / visit / use or to download any material, data, text, images, videos, or audio of its content, the Company bears absolutely no responsibility.
The services available through the website are provided to the users of the online store "as is". The Company does not guarantee that the content of farmashop.gr and the quality of the services provided will meet the requirements and expectations of users. The Company does not bear any responsibility for any claims of legal or civil or criminal nature related to the operation or use of farmashop.gr, nor for any damage, of any kind, which was caused either by visitors of the website or by third parties.
The Company is not responsible or undertakes any kind of compensation for a claim related to the content of farmashop.gr, nor for any error, simple or defamatory, insulting, insulting, omission, lying, profanity, pornography, blasphemy, danger or insult. in its content.
4. MEMBER REGISTRATION / ACCOUNT
For the registration of the user in the services of farmashop.gr where and as long as required, the user agrees to: a) provide true, accurate, valid and complete information about the information requested by farmashop.gr in the relevant applications for access to its contents / services and b) maintains and diligently updates its registration details in order to maintain true, accurate, valid, up-to-date and complete information. Once the user completes the registration process set by farmashop.gr, he will receive confirmation of a personal password and user name that he has set. Users remain solely responsible for all operations carried out under the personal password, username and generally their account (user account) and are solely responsible for the proper use of their account while the Company is not responsible for any damage or loss. from the inability of users to respect and follow these terms. Users agree to immediately notify the Company of any unauthorized use of their account and any occurring and / or possible breach of security.
5. MEMBER CODE OF CONDUCT
The use of the services of farmashop.gr presupposes the agreement of the users in the following rules of conduct:
i.The user is solely responsible for all and any content he posts, publishes, sends, transfers or otherwise makes available through the services of farmashop.gr. All information, data, texts, graphics, photos, images, music files, videos, messages and all content, whether posted publicly or privately, is the sole responsibility of the individual or legal entity. which the content comes from. The Company is not possible, due to its volume, to control all the content posted by its users on the services of farmashop.gr, so it does not guarantee the accuracy, integrity, legality, or quality of such content.
ii.The user understands and accepts that farmashop.gr does not make a preliminary check of the content posted, however farmashop.gr and its competent partners reserve the right, without obligation, for the exclusive option to refuse posting / publishing or move or delete any content available through the services of farmashop.gr. Also, the Company and its competent associates reserve the right to delete any content posted on farmashop.gr and violates these terms of use.
iii. The user understands and accepts that he must evaluate and be responsible for any risk that may arise from the use of any content, including any decision to rely on the correctness, completeness and / or usefulness of any content. In particular, the user understands and accepts that he can not rely on the content and information posted on farmashop.gr, including the information available on farmashop.gr.iv. The user undertakes to faithfully follow the current legislation regarding the transmission of data from Greece and Europe to third countries.
v. The user understands and accepts that using the services of farmashop.gr may be exposed to offensive, immoral or illegal content. In no case can farmashop.gr be held responsible for any error or omission in any content or for any damage or loss that may arise from the use of any content that is posted, posted, transferred or otherwise made available by users to the services of farmashop.gr. In case farmashop.gr receives a notification that any content causes harm to a third party reserves the right to immediately delete this content and at the same time to terminate the operation of the account of the user who violates the terms hereof.
vi.If through farmashop.gr it is possible to conduct conversations on the Internet, the code of conduct of INTERNET users (NETIQUETTE) should be followed and the adoption of unfair practices by users is prohibited.
vii.In case of non-compliance of users with these terms of use and applicable law, the Company reserves the right to take any necessary action such as denying them access to all or part of the services provided as well as deleting, moving, processing of messages.
viii. Not allowed when using the services of farmashop.gr:
Posting, transmitting, or using any other method to install content that is illegal, harmful, threatening, offensive, defamatory, vulgar, violent, abusive, racist or otherwise reprehensible violates the privacy, privacy, and privacy of others. causes feelings of hatred, and / or any other recommended criminal offense, causes harm to minors in any way.
Posting, publishing, sending, transferring or using any other method to install unsolicited or unauthorized advertising or other product promotional content, sending unsolicited and uninvited emails and any other form of unsolicited promotion. Harassment in any way of other users' privacy and individual and social rights (such as collecting and / or storing other users' / members' personal data)
The false statement about the identity of the user or misleading statement regarding the relationship and / or cooperation of the user with another legal or natural person, as well as the alteration of user IDs in order to mislead as to the origin of the content transmitted through the services of farmashop.gr.
Posting, publishing, uploading, transferring or using another method to install content by a person who is not legally entitled to make such content available.
6. ADVERTISING INFORMATION MESSAGES - ADVERTISING FOR ADVERTISING REASONS
The Company has no responsibility for the communication of the user with the third party service providers advertised on farmashop.gr and for any commercial transaction that may arise from their relationship. The Company is not responsible for the privacy policy pursued by the advertisers in their transactions with the users of these services.
The user who is interested in advertising on farmashop.gr, in order to receive all the necessary information for this should send a relevant application and obtain explicit permission from the Company. It is not allowed to use the services of farmashop.gr for commercial field of customers by users of farmashop.gr for use of other services without prior permission from the Company.
The user who uses the services of farmashop.gr to post and / or publish information, data, texts, graphics, photos, images, music files, videos, messages, provides the license to the Company, for the period of time that the content this is part of the services of farmashop.gr, to use the space where the content has been posted for advertising purposes. Also, the user who posts and / or publishes information, data, texts, graphics, photos, images, music files, videos, messages consents to the posting and / or publication of ads by farmashop.gr on the relevant pages / services.
7. Returns
As part of our actions for Coronavirus COVID-19 and to facilitate the return of your order, we extend the return time to 30 days for all orders.
According to the provisions of article 4 par. 10 of law 2251/1994 (Government Gazette 191 A '/ 16 November 1994) in combination with the Joint Ministerial Decision (K.Y.A.Z1-891 / 30.8.2013), the The consumer has the right to unjustifiably withdraw from the distance purchase of a product within an exclusive period of fourteen (14) calendar days.
In this context, within fourteen (14) working days from the date of receipt you have the possibility of returning the purchased products only if they are in exactly the same condition in which they were sent and received and provided that they are accompanied by all the necessary documents proving the your transaction.
Returns that do not meet the above conditions are NOT accepted and are returned to the customer.
Products on offer will NOT be refunded.
COST OF RETURNS
The first return as well as the first replacement is FREE for shipments within Greece using the partner company Courier!
For Cyprus and abroad, the cost is borne by the customer and can be done with any transport company the customer wishes!
In case of a second return that concerns the same order, the costs for the return and receipt of the order should be covered by the customer.
RETURN PROCESS
The process is simple and done in 3 easy and fast steps!
1. Let us know about the return!
Fill in the Return Form
Otherwise contact us via email at info@farmashop.gr, writing your name and your order number, justifying why you want the product returned and if you want a replacement. Alternatively you can call us on the phone [YOUR PHONE] and complete your return by phone.
2. Contact the Courier
Contact by phone at [TEL. COURIER] to notify [COURIER NAME] Courier to pick up the product from the address you indicate to them at no charge to you. Alternatively you can deliver it to any [Courier NAME] Courier store.
3. Send your package FREE (valid only for Greece)
Deliver the parcel to be returned to [COURIER NAME] Courier with recipient charge farmashop.gr
The return address is as follows:
Name: Farma Shop Kaskanis Lambros
Address: Zalokosta 11
City: Ioannina-Neochoropoulo
ZIP: 45500
TEL: 2651003618 - 6989777778
MONEY RETURN
In case you do not want to be replaced with a new product, the refund process takes place within 14 days from the date of receipt of the refund in our warehouse and is extremely simple as long as you inform us by phone at 2651003618 or via email at info@farmashop. gr
Refunds are made on the original payment method, unless you have chosen cash on delivery as a method of payment. Refunds in this case will be made by deposit in the customer's bank account.
Necessary condition for the customer to inform farmashop.gr via email at info@farmashop.gr about his account number (IBAN), the bank in which he maintains the account and the name of the beneficiary as it is written in the booklet. For security reasons, the beneficiary or co-beneficiary of the account number must be the same person as the one selected in the invoice information and indicated on the purchase receipt.
8. APPLICABLE LAW AND OTHER TERMS
The specific terms and conditions as well as any modification are governed by and construed in accordance with Greek law. If a provision is declared invalid or revocable, it automatically ceases to be valid, without in any case affecting the validity of the other terms. For any dispute that arises from the use of farmashop.gr, the competent courts of Ioannina have jurisdiction. At the same time, you have the right to access the Alternative Dispute Resolution Agency (ODR) for your online transactions, at the following link http://ec.europa.eu/consumers/odr